Benefits Contacts & Resources
Whether you have questions about enrollment, claims, retirement savings, or wellness programs, support is available to help you make the most of your benefits.
Benefits Service Center
For questions about eligibility, enrollment, dependent coverage, or qualifying life events:
Phone: (888) 555-0147
Email: benefits@firstlantern.com
Hours of Operation
- Monday – Friday
- 8:00 AM – 6:00 PM Central Time
Medical Plan Support
Questions about coverage, claims, ID cards, or finding an in-network provider:
Phone: (800) 555-2301
Dental Plan Support
Questions regarding dental benefits, provider networks, and claims:
Phone: (800) 555-2302
Vision Plan Support
For assistance with vision coverage, providers, and eyewear benefits:
Phone: (800) 555-2303
Retirement & 401(k) Support
For questions regarding contributions, investments, beneficiaries, or distributions:
Phone: (800) 555-2304
Email: retirement@firstlantern.com
Employee Assistance Program (EAP)
Confidential support for personal, family, financial, and work-life concerns:
Phone: (800) 555-2305
Email: eap@firstlantern.com
Available 24 hours a day, 7 days a week.
Wellness Program Support
Questions regarding wellness reimbursements, challenges, or incentives:
Phone: (800) 555-2306
Email: wellbeing@firstlantern.com
Leave & Accommodations
For questions regarding:
- Family and Medical Leave (FMLA)
- Parental leave
- ADA accommodations
- Leave of absence requests
Phone: (800) 555-2307
Email: leave@firstlantern.com